These terms govern applications to the BeSustain Sustainability Awards, their assessment and the use of award results. Applicants should review these terms before completing their application and making payment.
The BeSustain Sustainability Awards are organised by BeSustain, registered in the Netherlands under KVK number 92053688.
The programme assesses sustainability initiatives and supporting evidence within the category entered. Each assessment is limited to the scope of the application. It does not constitute a review of all the organisation’s activities or verification of all its sustainability claims.
An award issued under the programme is not a certificate of legal compliance, a certification or an independent assurance opinion.
Applications must meet the category and entry track requirements published for the relevant programme cycle. Applicants confirm that they are authorised to act on behalf of the organisation they represent and to submit the required information.
Where an organisation enters more than one category, each application is assessed separately against the requirements of that category. The applicable fee for each category is displayed during the application process.
Receipt of an application or completion of payment does not confirm eligibility or guarantee an award.
Applicants are responsible for ensuring that the information they provide is accurate, current and sufficiently clear about the scope of the application. The main application text and core supporting evidence must be submitted in English.
Claims about results should, wherever possible, identify the measurement period, scope, methodology and supporting documentation. Estimates, targets and achieved results must be clearly distinguished.
Applicants must hold the necessary rights and permissions to share submitted materials. Applications must not include unnecessary personal data or third-party information that the applicant is not authorised to disclose.
The application fee covers the review and assessment of an application in the selected category. The applicable fee, taxes and total amount payable are displayed before payment is completed.
Payment does not guarantee shortlisting, an award, a particular score or promotional benefits.
Unless expressly stated otherwise, ceremony attendance, travel, accommodation and additional services are not included in the application fee. Any optional paid services will be described separately and offered for the applicant to choose.
Applications are assessed against the criteria published for the relevant programme cycle and the evidence submitted.
Assessors must disclose relevant conflicts of interest and must not assess applications where their impartiality could be compromised. Application fees, sponsorships and other commercial relationships must not determine assessment outcomes.
BeSustain may request clarification or additional evidence where necessary. Failure to provide sufficient information within the specified period may result in the application being assessed on the available evidence or being found ineligible.
An award is not guaranteed in every category.
An application may be excluded from assessment because of material omissions, unsubstantiated claims, misleading documentation or breaches of the programme terms.
Where an issue that could affect the outcome is identified, the applicant will, where appropriate, be given an opportunity to respond. Material inaccuracies discovered after an award has been issued may also lead to a review or correction of the result, or withdrawal of the award.
Such decisions will be communicated to the applicant together with the reasons.
Application materials that are not publicly available will be shared only with individuals and service providers who need access to assess the application or administer the programme. Access is subject to appropriate confidentiality obligations.
Commercial information identified by the applicant as confidential will not be published without permission, subject to any legal disclosure requirements.
Information about the processing and retention of personal data, and the rights of individuals, is provided in BeSustain’s Privacy & Cookie Policy.
Rights in submitted content remain with the applicant or the relevant rights holder. By submitting an application, the applicant grants BeSustain permission to use that content to the extent necessary to administer and assess the application.
Where an organisation’s name, logo, project summary, images or application materials are intended for promotional publication, the content and scope of permission will be explained separately, and the necessary permission obtained. Confidential application documents are not covered by a general permission for promotional use.
Award recipients may refer to their award only in a way that accurately reflects the category, year, entry track and project scope communicated to them.
An award must not be presented in a way that implies approval of all the organisation’s products, services or activities. Award logos and related visual materials must be used in accordance with the usage guidelines provided by BeSustain.
BeSustain’s participation in the UN Global Compact does not imply United Nations endorsement of the awards programme or any award recipient.
Applicants may submit questions about the process or request a review of a specific factual error, procedural issue or undisclosed conflict of interest by emailing feedback@besustain.nl, quoting their application reference.
A review request does not guarantee an award or a different score. Identified factual or procedural errors will be examined, and any necessary corrections will be communicated to the applicant.
The programme schedule and application deadlines are published on the relevant programme page. Applicants will be notified of material changes affecting their applications.
Each application is governed by the version of these terms accepted when the application was completed. Subsequent updates will not be applied retrospectively to reduce the rights attached to existing applications.
For questions about the programme and application process: hello@besustain.nl
For complaints and feedback about the assessment process: feedback@besustain.nl